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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A popup will open. It comprises thorough information about all the actions that you can perform on the given page. Each pop-up menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of educational video clips explaining how to work with our hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, take a gaze at our comprehensive FAQ database, which contains questions asked by actual persons and provides real solutions. We frequently "revamp" our FAQ database with new Q&A's in an attempt to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can get in touch with our excellent team of client support engineers available 24/7/365 and eager to help you with any problem. Each support ticket you open will be responded to within 1 hour (the average ticket response time being just 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 311511

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com